Certificate II In Salon Assistant SHB20216

Course Information

  • Program Code SHB20216
  • Study Mode Classroom Based | Salon Training
  • Course Duration 28 weeks
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Course Overview

The Certificate II in Salon Assistant is suitable for candidates who wish to become an assistant in a Hairdressing salon. It is also a great introduction to a career in Hairdressing. The course is very hands on with lots of theory and practical sessions at our fully operational hairdressing salons.

Students at this level will be able to demonstrate effective salon work practices, perform a limited range of hairdressing tasks, interact with customers and provide customer service.

Skills Covered

On completion, candidates will be competent to provide services including;

  • Prepare clients for service
  • Maintain tools & work areas
  • Interact and assist colleagues
  • Head neck and shoulder massage
  • Blow dry effectively
  • Receive and handle stock


Assessment methods may include:

  • Written and oral assessment
  • Demonstration/ Observation
  • Project/Assignment
  • Scenarios/ Roleplay
  • Portfolio of evidence
  • Workplace case studies

Units of competency

The Certificate II requires 12 units of competency

UnitUnit Description
BSBWHS201 Contribute to health and safety of self and others
SHBXCCS001 Conduct salon financial transactions
SHBXIND001 Comply with organisational requirements within a personal services environment
SHBXIND002 Communicate as part of a salon team
SIRXSLS001 Sell to the retail customer
SIRRINV001 Receive and handle stock
SHBHBAS001 Provide shampoo and basin services
SHBHDES001 Dry hair to shape
SHBHIND001 Maintain and organise tools, equipment and work areas
SHBXCCS003 Greet and prepare clients for salon services
SHBHBAS002 Provide head, neck and shoulder massages for relaxation
SHBXCCS002 Provide salon services to clients

Entry Requirements

A satisfactory completion of a Language, Literacy & Numeracy test and the attendance at a
pre-enrolment interview is required to identify the aptitude of the applicant for the course.


  • SHB30416 Certificate III in Hairdressing
  • SHB30516 Certificate III in Barbering

This qualification is suitable for an Australian apprenticeship pathway.


This course provides you with the skills and knowledge to undertake job roles such as:

  • Salon Assistant



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funding eligible

NAHB is an Approved Training Provider for Government-subsidised training in Victoria. Eligible candidates can access government funding towards the cost of their training.